The Park Home And Holiday Park Association Stands With The People And With Park Operators Committed To Fairness, Transparency, And Responsible Practice

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The sector must change for the people who bought residential and holiday park homes and invested their savings, while supporting the many good park operators who already act with fairness and integrity.

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Terms & Conditions

Terms and Conditions

Park Home & Holiday Park Association (PHHPA)
A Division of Ninja Business Group

These Terms and Conditions govern use of the PHHPA website (www.phhpa.org), associated subdomains including directory.phhpa.org, membership subscriptions, advertising listings and related services.

The Park Home & Holiday Park Association (PHHPA) is operated as part of Ninja Business Group. By accessing our website, purchasing membership, listing within our directory or using any associated services, you agree to be bound by these Terms.

1. About Us

PHHPA operates as an industry association and advocacy body supporting standards within the UK park home and holiday park sector. Ninja Business Group is the operating entity responsible for administration, billing and digital infrastructure.

Nothing within our website or communications constitutes regulated legal, financial or investment advice.

2. Website Use

Content published on phhpa.org and associated domains is provided for general information purposes only. While we aim for accuracy, we do not guarantee completeness, reliability or ongoing availability of information.

Views, commentary and industry analysis published by PHHPA represent opinion-based commentary intended to promote discussion and sector improvement. Such commentary must not be interpreted as formal legal findings or determinations of wrongdoing.

We reserve the right to update, amend or remove website content at any time without notice.

Unauthorised use, reproduction or distribution of our content is prohibited.

3. Membership Subscriptions

Membership categories may include (but are not limited to):

• Park Operator Members
• Park Supplier Members
• Park Manufacturer Members
• Legal Representative Members
• Supporter Members
• Public or Community Members

Membership benefits are described on our website at the time of purchase. Benefits may evolve as the organisation develops.

Annual memberships renew automatically unless cancelled prior to renewal. Monthly supporter subscriptions renew automatically unless cancelled.

Membership fees are non-refundable except where required by law.

PHHPA reserves the right to suspend or terminate membership where conduct is inconsistent with our Code of Practice, where reputational harm occurs, or where fees remain unpaid.

Membership does not constitute regulatory approval, accreditation by government, or endorsement of specific commercial practices.

4. Advertising Directory (directory.phhpa.org)

Advertisers may list parks, homes, caravans, lodges, services or related offerings within our directory platform.

Advertisers are solely responsible for the accuracy, legality and compliance of their listings. PHHPA does not verify every claim made within advertisements.

We reserve the right to remove or amend listings that:

• Contain misleading information
• Breach consumer protection principles
• Are defamatory or unlawful
• Damage the reputation of PHHPA

Advertising fees are subscription-based and may be cancelled in accordance with the subscription terms stated at purchase.

PHHPA acts as a platform provider only and is not party to any transaction between buyer and seller.

5. Opinions, Commentary and Sector Reform

PHHPA may publish commentary relating to industry standards, consumer protection, legal cases or regulatory developments.

All published commentary reflects opinion and advocacy for reform. It does not constitute formal allegations unless supported by public legal findings.

We do not accept liability for reliance placed on commentary content. Individuals and businesses should seek independent legal advice where appropriate.

6. Limitation of Liability

To the fullest extent permitted by law, PHHPA and Ninja Business Group shall not be liable for:

• Loss of profits or revenue
• Reputational damage
• Indirect or consequential losses
• Reliance on website content
• Transactions conducted via third parties

Nothing in these Terms excludes liability for death, personal injury, fraud or other liability which cannot lawfully be excluded under UK law.

7. Intellectual Property

All logos, branding, badges, written content and digital assets are the intellectual property of PHHPA or Ninja Business Group unless otherwise stated.

The PHHPA membership badge may only be displayed by members in good standing and may not be altered or misrepresented.

8. Termination and Removal

We reserve the right to:

• Refuse membership applications
• Suspend directory listings
• Remove content
• Terminate subscriptions

Where conduct undermines the integrity of the organisation or breaches these Terms.

9. Data Protection

We process personal data in accordance with UK data protection legislation. Full details are available within our Privacy Policy.

10. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.