ConciergePro: New Guest Experience App

ConciergePro: New Guest Experience App

ConciergePro: New Guest Experience App

Gone are the days of heavy paperwork and complicated bookings. ConciergePro.co is here to make things easier, more cost-effective, and convenient for your business and your guests. The ConciergePro app is a free application for your guests.

Here today, they are creating a ‘touchless’ guest experience app for your holiday and leisure parks, camping and glamping sites, touring parks and even hotels. To find out more about ConciergePro.co, its story and its purpose, keep reading.

With ConciergePro you get to keep your guests engaged, informed, and intrigued all in one, before, during and after their stay. Paperless guest information, contact trace, menus, push notifications, direct booking, maps, local amenities are just a few of the benefits that come with ConciergePro App.

But why should you consider ConciergePro for your business?

  • FREE 30-day trial
  • Mobile friendly admin
  • Monthly Contract
  • Easy no code set up
  • Simple Pricing
  • Feature Packed
  • No GDPR impact
  • Unrivalled support 24/7

We asked Mark Lesbirel (the founder of Kappow Apps) about what inspired him to create ConciergePro. This is where we learnt about his passions. He says,

This started because I enjoy snowboarding and windsurfing – and I was thinking about creating a weather app. I thought about how I would check the weather before I got there, during a visit and even when I got back (see what I missed out on).

Then I thought that was an opportunity for brands to extend their reach (by branding a Weather app for their locations). Then I thought that was a bit boring. So, I added a messaging channel to it – brands would send image/push messages to guests that had the app.

All other channels (like email and social) are very ‘cluttered’. Mark Warner (and a few others) bought in to this. It was in a meeting with them when they told me they used the messaging channel to engage resort guests with info about what is on, timetable etc that I realised there was a lot more opportunity for great content in the apps. So, ConciergePro was born”.

It is always inspiring to watch an idea turn into a product that many users enjoy. ConciergePro has been working with Unity for the past 14 months, providing a guest experience app for all visitors to their site in Brean Sands, Somerset. Since using the app, the company has now been able to engage visitors/guests on a biblical scale!

Mark Lesbirel notes “a highlight for us was seeing Unity getting 90,000 engagements in 1 month” and they got there from a couple of months previously, crushing the messaging and content within the app. In this day and age, it is essential for companies to be efficient and make their systems portable and easily accessible. ConciergePro does just that. Mark notes, “publishing added value content in app and using push notifications engages guests and puts everything they need right in their pocket”. With this you can have hassle free and convenient experience both for you and your guests.

Not only this, but ConciergePro are also available to set up your app for you and your business. Guests can scan a QR code or tap a link within the app that is available for free in both the Play and App store on your phones. The app costs just £39.00 per property/holiday park per month. For more information or to request a demo, please visit conciergepro.app.

 

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Membership Journey and Benefits Overview

Joining the Park Home and Holiday Park Association is not a static subscription. It is the beginning of a structured growth journey. From day one, members gain credibility, community and commercial advantages. From there, progression is available for those who want to build stronger, more profitable and more stable park businesses.

Formal membership certificate
Complimentary directory listing for 52 weeks for one year at a value of £260 included
Inclusion within the national PHHPA professional community
Access to monthly member forums
Exclusive member updates focused on sales, marketing and operational growth
25 percent discount on PHHPA training and marketing services
Member to member networking and preferential pricing opportunities
Access to strategic partner discounts including insurance, finance and operational services

Sales performance training
Marketing and brand positioning support
Leadership and director development
Business scaling frameworks
Operational improvement guidance
Park acquisition and expansion education

Development finance introductions
Commercial funding partners
Venture capital contacts
Private investment networks
Business acquisition discussions
Exit planning conversations

All introductions are handled privately and subject to suitability

Park Home and Holiday Park Association Membership Supporting Fairer UK Park Practices

Park Operator Member

Single Park Operator: Includes a 52 Week Listing in our Advertising Directory Worth £260

£ 97 Year
  • Official PHHPA Park Operator Member status
  • Use of PHHPA Member Badge
  • Directory listing for 52 weeks
  • Park operator profile listed on directory.phhpa.org
  • Public recognition as an association member
  • Alignment with industry standards and resident engagement principles
Park Home and Holiday Park Association Membership Supporting Fairer UK Park Practices

Park Operator Member

Up to 5 Parks: Includes a 52 Week Listing in our Advertising Directory Worth £260

£ 297 Year
  • Official PHHPA Park Operator Member status
  • Use of PHHPA Member Badge
  • Directory listing for 52 weeks
  • Park operator profile listed on directory.phhpa.org
  • Public recognition as an association member
  • Alignment with industry standards and resident engagement principles
Park Home and Holiday Park Association Membership Supporting Fairer UK Park Practices

Park Operator Member

Up to 10 Parks: Includes a 52 Week Listing in our Advertising Directory Worth £260

£ 497 Year
  • Official PHHPA Park Operator Member status
  • Use of PHHPA Member Badge
  • Directory listing for 52 weeks
  • Park operator profile listed on directory.phhpa.org
  • Public recognition as an association member
  • Alignment with industry standards and resident engagement principles
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Park Home Manufacturer Member

Includes a 52 Week Listing in our Advertising Directory Worth £260

£ 97 Year
  • Official PHHPA Manufacturer Member status
  • Use of PHHPA Member Badge
  • Directory listing for 52 weeks
  • Manufacturer profile listed in the approved directory
  • Public alignment with consumer standards and ethical practice
  • Brand visibility to homeowners and park operators
Home 3

Park Supplier Member

Includes a 52 Week Listing in our Advertising Directory Worth £260

£ 97 Year
  • Official PHHPA Commercial Member status
  • Permission to display PHHPA Member Badge on website & marketing
  • Directory listing for 52 weeks on directory.phhpa.org
  • Business profile manually added by PHHPA team
  • Increased trust & credibility with park residents and o
  • Association with a consumer-protection focused body
Home 3

Park Legal Representative Member

Includes a 52 Week Listing in our Advertising Directory Worth £260

£ 97 Year
  • Official PHHPA Legal Member status
  • Use of PHHPA Member Badge
  • Directory listing for 52 weeks
  • Legal services profile added to the directory
  • Visibility to homeowners seeking specialist legal help
  • Association with a recognised sector body

Directory Listings Without PHHPA Membership

Please Submit Your Payment. Once We Receive Notification. Our Directories Team Will Call and Onboard You

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PHHPA Directory Listing 1 Advert

£ 5 Week
  • This subscription provides one active listing within the PHHPA Directory, operated by the Park Home and Holiday Park Association. It is suitable for selling a park home, lodge, caravan, motorhome, park opportunity or advertising a service within the UK park sector. The listing will remain live and advertised continuously while the subscription remains active. This subscription is billed weekly at £5 and can be cancelled at any time. No PHHPA membership is required.
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PHHPA Directory Listing 3 Advert

£ 10 Week
  • This subscription provides up to three active listings within the PHHPA Directory, operated by the Park Home and Holiday Park Association. It is designed for operators, dealers or suppliers wishing to advertise multiple units or services within the UK park sector. Listings will remain live and advertised continuously while the subscription remains active. This subscription is billed weekly at £10 and can be cancelled at any time. No PHHPA membership is required.
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PHHPA Directory Listing 10 Advert

£ 20 Week
  • This subscription provides up to ten active listings within the PHHPA Directory, operated by the Park Home and Holiday Park Association. It is suitable for park operators, dealers and suppliers with multiple units or services to promote within the UK park sector. Listings will remain live and advertised continuously while the subscription remains active. This subscription is billed weekly at £20 and can be cancelled at any time. No PHHPA membership is required.

Breaking News About Your Business?

Members of the Park Home and Holiday Park Association are welcome to send in their breaking news to us, and we will be happy to report them on our UK Parks Show hosted by Bradley Chapman. We can even publish a news article on your behalf!

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The Park Home and Holiday Park Association Directory (PHHPA Directory)

The Park Home and Holiday Park Association Directory (PHHPA Directory) is a central marketplace for Holiday and Residential Parks across the UK. Advertisers can list homes, caravans, lodges, parks, and services for £5 per week, cancel anytime, while the public can freely browse listings to buy or rent. Private owners can advertise residential park homes, holiday lodges, static caravans, touring caravans, and motorhomes. Park operators can advertise units available on their parks, promote services, or list parks for sale where appropriate. Suppliers can promote products and services connected to the park sector, all through the PHHPA Directory for £5 per week. To advertise, scroll up and click the £5 per week Buy Now button above. Once you sign up, we will contact you directly and get your listing live quickly.

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